Privacy policy

Last updated: September 20, 2026

JJSportsGear (“JJSportsGear,” “we,” “us,” or “our”) operates the website https://jjsportsgear.com/ and provides the products, content, features, and services available through the website (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, create an account, communicate with us, or otherwise use the Services.

Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to offer our products and Services to you. By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you interact with the Services, we may collect the following categories of personal information.

Contact information

This may include your:

Name
Email address
Telephone number
Billing address
Shipping address

Order and transaction information

This may include:

Products you view, add to your cart, or purchase
Order history
Payment status
Shipping and delivery information
Returns, refunds, exchanges, and cancellations
Discounts or promotional offers used

Payment information

Payments are processed by Shopify and other payment providers. Depending on the payment method you choose, these providers may collect payment card details, billing information, transaction information, and payment confirmation details.

We generally do not directly store complete payment card numbers.

Account information

If customer accounts are available, we may collect information such as:

Login credentials
Account preferences
Saved addresses
Order history
Account settings

Communications

We collect information that you provide when you contact us, request customer support, submit a return request, respond to a survey, or otherwise communicate with us.

Device and usage information

When you visit or use the website, we and our service providers may automatically collect information such as:

IP address
Browser and device type
Operating system
Network connection information
Device identifiers
Pages viewed
Links clicked
Products viewed
Shopping cart activity
Referring website
Dates and times of visits
Interactions with the Services

Cookies and similar technologies

We use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember your preferences, understand website activity, improve the Services, prevent fraud, and support advertising and marketing.

2. How We Collect Personal Information

We may collect personal information from the following sources:

Directly from you, such as when you place an order, create an account, contact us, or submit information through the website
Automatically, through cookies and similar technologies when you visit or use the Services
From Shopify and our service providers, including payment processors, shipping providers, analytics providers, customer support tools, and fraud-prevention services
From advertising, marketing, and business partners, when permitted by applicable law
From social media platforms or other third parties, if you interact with our pages, advertisements, or integrations

3. How We Use Personal Information

We may use personal information for the following purposes:

Providing the Services

We use personal information to:

Process payments and orders
Arrange shipping and delivery
Provide order confirmations and updates
Manage customer accounts
Process returns, refunds, and exchanges
Respond to questions and customer support requests
Remember your preferences and shopping cart
Provide products and features you request

Improving and personalizing the Services

We may use personal information to:

Understand how customers use the website
Improve our products, website, and customer experience
Personalize content and product recommendations
Measure the performance of the Services
Diagnose technical problems

Marketing and advertising

Where permitted by law, we may use personal information to:

Send promotional emails or messages
Provide information about products, offers, and promotions
Measure advertising performance
Display advertising that may be relevant to your interests
Create audiences for advertising platforms

You can unsubscribe from promotional emails by using the unsubscribe link included in the message. Even if you unsubscribe from marketing, we may still send transactional communications about your orders or account.

Security and fraud prevention

We may use personal information to:

Verify transactions
Detect and prevent fraud
Protect customer accounts
Investigate suspicious or unlawful activity
Secure the website and Services
Protect our customers, business, and legal rights

Legal and business purposes

We may use personal information to:

Comply with applicable laws and legal obligations
Respond to lawful requests from courts, regulators, and government authorities
Enforce our terms and policies
Establish, exercise, or defend legal claims
Maintain business and tax records
Support a merger, acquisition, financing, reorganization, sale, or similar business transaction

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary.

Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the ecommerce platform and related services.

Information submitted through our store may be shared with Shopify and processed in countries other than the country where you live.

For more information, review the Shopify Consumer Privacy Policy.

You may also submit certain privacy requests through the Shopify Privacy Portal.

Service providers

We may disclose information to companies that help us operate the business, including providers of:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting and infrastructure
Data storage
Analytics
Customer support
Email and messaging
Advertising and marketing
Fraud detection and security
Professional, accounting, and legal services

These providers may process personal information only as necessary to provide their services, subject to their agreements and applicable law.

Business and marketing partners

We may disclose information to advertising, analytics, social media, and marketing partners to provide services, measure campaign performance, and show advertising.

Depending on where you live, this activity may be considered the “sale” or “sharing” of personal information or targeted advertising under applicable privacy laws.

You can submit an opt-out request through our Data Sharing Opt-Out page.

Legal and safety disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

Comply with applicable law or legal process
Respond to a subpoena, court order, or government request
Prevent or investigate fraud, illegal activity, or security incidents
Protect the rights, safety, and property of JJSportsGear, our customers, or others
Enforce our agreements, terms, and policies

Business transactions

Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

5. Cookies and Advertising Choices

Cookies help us operate the website, remember customer preferences, analyze traffic, support checkout, prevent fraud, and provide relevant advertising.

Depending on your location, you may be able to manage non-essential cookies through the cookie banner or privacy settings shown on our website. You can also adjust cookie controls in your browser. Blocking certain cookies may cause parts of the website to function incorrectly.

Where required by applicable law, we honor supported opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal.

For more information about Global Privacy Control, visit https://globalprivacycontrol.org/.

6. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Receive a portable copy of certain personal information
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Opt out of the sale or sharing of personal information
Opt out of targeted advertising
Appeal a decision concerning a privacy request
Receive equal service and not be discriminated against for exercising a privacy right

These rights are not absolute. Applicable law may permit or require us to retain certain information, decline a request, or verify your identity before completing it.

To exercise your rights, contact us using the details in the “Contact Us” section below. You may also use our Data Sharing Opt-Out page when applicable.

An authorized agent may submit a request on your behalf where permitted by law. We may require proof of authorization and may ask you to verify your identity directly.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Fulfill orders and provide the Services
Maintain customer accounts
Meet tax, accounting, and legal obligations
Resolve disputes
Prevent fraud
Enforce our agreements and policies

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no security system or method of transmission over the internet is completely secure. We cannot guarantee absolute security. Please do not send sensitive information through unsecured communication channels.

If you create an account, you are responsible for keeping your login credentials confidential and notifying us if you believe your account has been compromised.

9. International Data Transfers

JJSportsGear, Shopify, and our service providers may process or store personal information in countries other than the country where you live.

Where required, international transfers may be supported by recognized legal safeguards, such as standard contractual clauses or another lawful transfer mechanism.

10. Children’s Privacy

The Services are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us so that we can review and, where required, delete the information.

We do not knowingly sell or share the personal information of individuals under 16 for targeted advertising.

11. Third-Party Websites and Services

The Services may contain links to websites, applications, or platforms operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy, or content of third-party services. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, Services, legal obligations, or other operational reasons.

The revised policy will be posted on this website with an updated “Last updated” date. We will provide additional notice when required by law.

13. Complaints

If you have a concern about how we handle personal information, please contact us first so that we can review it.

Depending on where you live, you may have the right to appeal our response or submit a complaint to your local privacy or data protection authority.

14. Contact Us

For questions about this Privacy Policy, our privacy practices, or a request to exercise your privacy rights, contact us:

JJSportsGear
30 N Gould St
Sheridan, WY 82801
United States

Email: support@jjsportsgear.com
Phone: (213) 851-6058